Returns Policy

There are a number of circumstances when you may wish to cancel and/or return goods ordered. Should you find that an order placed is unsuitable for your requirements, the Company will provide you with a full refund for any UNUSED and UNOPENED item(s) returned to us within 60 days of purchase.

To submit a return request:

1. Log in to your account:
1. In the Email field, enter your email address, and then click Continue.
2. In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
3. Go back to the online store, and then enter a six-digit verification code.
2. Click the order that you want to submit the return for.
3. If your order has more than one item, then select the item(s) that you want to return.
4. Select a return reason and add a note for the store.
5. Click Submit request.

Please note the following:

• We will issue a full refund for the returned item(s) in their original condition, excluding any initial carriage charges.
• If the return is due to an unwanted item or an error made by you, the cost of return postage will be your responsibility.
• The Company is not liable for any damage incurred during transit when returning goods, nor for goods lost in transit.
• Should you require us to collect the goods for return, the cost of collection will also be your responsibility.

Once your return request is approved (as due to an issue other than unwanted/your error), then you will receive an email with shipping instructions and a return shipping label. After the product is returned, you receive a refund.